Survey: client satisfaction with current bank in the United Kingdom (UK) 2011-2014

Published by Statista Research Department, Jul 13, 2014
This statistic presents the client satisfaction with current bank in the United Kingdom (UK) from 2011 to 2014. The satisfaction with current bank remained on a similar level as in 2012, slightly higher than in 2011, with 60 percent of clients reporting satisfaction with current bank service.

Client satisfaction with current bank in the United Kingdom (UK) from 2011 to 2014

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Source

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Release date

July 2014

Region

United Kingdom

Survey time period

2011 to 2014

Number of respondents

3,604*

Age group

18 years and older

Special properties

Current account holders

Method of interview

Online survey

Supplementary notes

* Number of respondents in 2014 = 3,604 UK current account customers conducted in March 2014.
Number of respondents in 2012 = 4,009 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2012.
Number of respondents in 2011 = 3,873 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2011.

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