This timeline shows the customer satisfaction with online brokerage over the years, measured on the American Customer Satisfaction Index (ACSI) scale. In 2021, customer satisfaction with internet brokerage was measured with 78 ACSI points.
U.S. customer satisfaction with internet investment services from 2000 to 2021 (index score)
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Statistics
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- Lowe's: average amount spent by customers worldwide 2003-2023
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- Historical consumer price estimates for energy in the United States 1970-2015
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- Importance of management's recognition to job satisfaction of U.S. employees 2015
- Use of smartphones by shoppers in retail stores in Italy in 2015
ACSI®. (November 7, 2021). U.S. customer satisfaction with internet investment services from 2000 to 2021 (index score) [Graph]. In Statista. Retrieved June 13, 2024, from https://www.statista.com/statistics/185768/us-customer-satisfaction-with-online-brokerage-since-2000/
ACSI®. "U.S. customer satisfaction with internet investment services from 2000 to 2021 (index score)." Chart. November 7, 2021. Statista. Accessed June 13, 2024. https://www.statista.com/statistics/185768/us-customer-satisfaction-with-online-brokerage-since-2000/
ACSI®. (2021). U.S. customer satisfaction with internet investment services from 2000 to 2021 (index score). Statista. Statista Inc.. Accessed: June 13, 2024. https://www.statista.com/statistics/185768/us-customer-satisfaction-with-online-brokerage-since-2000/
ACSI®. "U.S. Customer Satisfaction with Internet Investment Services from 2000 to 2021 (Index Score)." Statista, Statista Inc., 7 Nov 2021, https://www.statista.com/statistics/185768/us-customer-satisfaction-with-online-brokerage-since-2000/
ACSI®, U.S. customer satisfaction with internet investment services from 2000 to 2021 (index score) Statista, https://www.statista.com/statistics/185768/us-customer-satisfaction-with-online-brokerage-since-2000/ (last visited June 13, 2024)
U.S. customer satisfaction with internet investment services from 2000 to 2021 (index score) [Graph], ACSI®, November 7, 2021. [Online]. Available: https://www.statista.com/statistics/185768/us-customer-satisfaction-with-online-brokerage-since-2000/