The United Kingdom-based energy company British Gas received 223,991 complaints in the fourth quarter of 2023. This was an increase compared to the previous quarter, but lower than the number of complaints in 2022. The majority of complaints centered around billing as energy prices increased significantly in 2022 across the country.
Number of complaints received by British Gas in the United Kingdom (UK) per quarter from 1st quarter 2013 to 4th quarter 2023
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Centrica and British Gas
Overview
4
- Premium Statistic Electricity production in the United Kingdom 2010-2022, by source
- Premium Statistic Fuels used in electricity generation in the United Kingdom 2000-2022, by type
- Premium Statistic Renewable energy capacity installed in the UK 2022, by source
- Premium Statistic Electricity capacity outlook in the United Kingdom 2022-2040, by source
Financials
7
- Premium Statistic Centrica's revenue FY 2007-2023
- Premium Statistic Centrica's profit/loss for the year FY 2014-2023
- Premium Statistic Centrica's total equity FY 2015-2023
- Premium Statistic Centrica's WACOG of domestic gas supply 2010-2019
- Premium Statistic Centrica's combined electricity production 2012-2022
- Premium Statistic Centrica's number of employees FY 2014-2023
- Premium Statistic Centrica's employees FY 2023, by segment
Segments
6
- Premium Statistic Centrica's electricity generation revenue 2010-2019
- Premium Statistic EBIT and EBITDA from electricity generation of Centrica 2010-2022
- Premium Statistic Centrica's domestic electricity supply revenue 2010-2022
- Premium Statistic Centrica's domestic gas supply revenue 2010-2022
- Premium Statistic EBIT and EBITDA from domestic gas supply of Centrica 2010-2019
- Premium Statistic Centrica: customer and site numbers by type 2014-2022
Competitors
4
- Premium Statistic Market share of Big Six domestic electricity suppliers in GB Q1 2010-Q4 2023
- Premium Statistic Energy generation profits in Great Britain 2021, by supplier
- Premium Statistic Domestic supply profits of Big Six companies in Great Britain 2021
- Premium Statistic Non-domestic energy supply profits in Great Britain 2021, by supplier
Specialties
4
- Premium Statistic Quarterly complaints received by British Gas in the UK 2013-2023
- Premium Statistic Complaints received by main energy firms in Great Britain Q1 2013-Q4 2023
- Premium Statistic Quarterly complaints resolved by energy suppliers by end of next day GB 2021-2024
- Premium Statistic Quarterly complaints resolved by large suppliers within eight weeks in GB 2021-2024
Further related statistics
15
- Customer satisfaction with British Gas in Great Britain 2017
- Number of British Gas and Centrica UK energy supply employees 2010-2018
- British Gas operational profits from residential energy supply 2009-2015
- British Gas operational profits from business energy supply and services 2009-2014
- Customer satisfaction of British gas electricity in Great Britain (GB) 2018
- OVO Energy's revenue in the United Kingdom 2013-2022
- Number of employees at Huaneng Power International (HPI) 2010-2020
- Number of employees of Alliander 2014-2019
- Huaneng Power International's (HPI) revenue 2010-2020
- Shell Energy Retail Limited's turnover 2013-2021
- Net revenue of Alliander 2014-2019
- EBITDA of Aboitiz Power Corporation Philippines 2016-2020
- Quanta Services' revenue 2016-2023, by segment
- Annual net revenues of the Italian energy company Edison S.p.A. 2014-2018
- John Wood Group Plc's revenue 2005-2022
Further Content: You might find this interesting as well
Statistics
- Customer satisfaction with British Gas in Great Britain 2017
- Number of British Gas and Centrica UK energy supply employees 2010-2018
- British Gas operational profits from residential energy supply 2009-2015
- British Gas operational profits from business energy supply and services 2009-2014
- Customer satisfaction of British gas electricity in Great Britain (GB) 2018
- OVO Energy's revenue in the United Kingdom 2013-2022
- Number of employees at Huaneng Power International (HPI) 2010-2020
- Number of employees of Alliander 2014-2019
- Huaneng Power International's (HPI) revenue 2010-2020
- Shell Energy Retail Limited's turnover 2013-2021
- Net revenue of Alliander 2014-2019
- EBITDA of Aboitiz Power Corporation Philippines 2016-2020
- Quanta Services' revenue 2016-2023, by segment
- Annual net revenues of the Italian energy company Edison S.p.A. 2014-2018
- John Wood Group Plc's revenue 2005-2022
British Gas. (March 31, 2024). Number of complaints received by British Gas in the United Kingdom (UK) per quarter from 1st quarter 2013 to 4th quarter 2023 [Graph]. In Statista. Retrieved June 13, 2024, from https://www.statista.com/statistics/429069/british-gas-quarterly-complaints-uk/
British Gas. "Number of complaints received by British Gas in the United Kingdom (UK) per quarter from 1st quarter 2013 to 4th quarter 2023." Chart. March 31, 2024. Statista. Accessed June 13, 2024. https://www.statista.com/statistics/429069/british-gas-quarterly-complaints-uk/
British Gas. (2024). Number of complaints received by British Gas in the United Kingdom (UK) per quarter from 1st quarter 2013 to 4th quarter 2023. Statista. Statista Inc.. Accessed: June 13, 2024. https://www.statista.com/statistics/429069/british-gas-quarterly-complaints-uk/
British Gas. "Number of Complaints Received by British Gas in The United Kingdom (Uk) per Quarter from 1st Quarter 2013 to 4th Quarter 2023." Statista, Statista Inc., 31 Mar 2024, https://www.statista.com/statistics/429069/british-gas-quarterly-complaints-uk/
British Gas, Number of complaints received by British Gas in the United Kingdom (UK) per quarter from 1st quarter 2013 to 4th quarter 2023 Statista, https://www.statista.com/statistics/429069/british-gas-quarterly-complaints-uk/ (last visited June 13, 2024)
Number of complaints received by British Gas in the United Kingdom (UK) per quarter from 1st quarter 2013 to 4th quarter 2023 [Graph], British Gas, March 31, 2024. [Online]. Available: https://www.statista.com/statistics/429069/british-gas-quarterly-complaints-uk/