Shopping online is being disrupted by artificial intelligence (AI). In 2023, consumers from six countries outlined they key areas of shopping experience likely to be improved by AI tools. One in two respondents believed price comparisons will work better, while 46 percent of surveyed consumers mentioned online search for shopping deals. Lastly, AI will display relevant offerings according to 41 percent of consumers.
Main areas of online shopping experience artificial intelligence (AI) will likely improve as of 2023
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Other statistics that may interest you Artificial intelligence (AI) and extended reality (XR) in e-commerce
Overview
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- Premium Statistic Global private investment in AI 2022, by industry
- Premium Statistic Share of retailers using AI, MV, and CV 2023
- Premium Statistic Success measurement in using AI-driven personalization worldwide 2023
- Basic Statistic Timeline of machine customers becoming a significant trend 2020-2040
- Premium Statistic Timeline of artificial intelligence's impact on e-commerce in Italy 2023
- Premium Statistic Consumers believing AI will improve online shopping 2023
AI in online shopping
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- Premium Statistic Consumers interested in AI-powered shopping assistants 2023, by main reason
- Premium Statistic Consumers able to identify AI on product recommendations in the U.S. 2023, by income
- Premium Statistic Consumers able to identify AI on product recommendations in the U.S. 2023, by gender
- Premium Statistic Consumers able to identify AI on product recommendations in the U.S. 2023, by age
- Premium Statistic Consumer opinion on artificial intelligence (AI)-driven payments worldwide 2023
- Premium Statistic Adoption of artificial intelligence (AI)-driven payments worldwide 2023, by age group
- Premium Statistic Shoppers not comfortable with AI for personalization 2023, by generation
XR in online shopping
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- Premium Statistic Interest in augmented reality for shopping 2022, by generation
- Premium Statistic Online shoppers using virtual try-ons 2022, by select countries
- Premium Statistic AR/VR excitement in e-commerce buying experience in 55 countries worldwide 2023
- Premium Statistic Consumer opinion on virtual (VR) and augmented reality (AR) payments worldwide 2023
- Premium Statistic Online shopping: wish for virtual/augmented reality 2023, by country
- Premium Statistic AR/VR uses in online shopping in the U.S. 2022, by age
- Premium Statistic Opinions of shoppers about virtual reality (VR) in France 2022, by age
- Premium Statistic Metaverse use and related e-commerce activities worldwide 2023
Spotlight: Technology preferences
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- Premium Statistic Most wanted e-commerce innovations in the U.S. 2023, by generation
- Premium Statistic Most wanted e-commerce innovations in the UK 2023, by generation
- Premium Statistic Most wanted e-commerce innovations in Germany 2023, by generation
- Premium Statistic Most wanted e-commerce innovations in France 2023, by generation
- Premium Statistic Most wanted e-commerce innovations in Belgium 2023, by generation
- Premium Statistic Most wanted e-commerce innovations in Norway 2023, by generation
- Premium Statistic Most wanted e-commerce innovations in Sweden 2023, by generation
- Premium Statistic Most wanted e-commerce innovations in the Netherlands 2023, by generation
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Rokt. (September 19, 2023). Main areas of online shopping experience artificial intelligence (AI) will likely improve as of 2023 [Graph]. In Statista. Retrieved June 01, 2024, from https://www.statista.com/statistics/1384310/ai-online-shopping-improvement-areas/
Rokt. "Main areas of online shopping experience artificial intelligence (AI) will likely improve as of 2023." Chart. September 19, 2023. Statista. Accessed June 01, 2024. https://www.statista.com/statistics/1384310/ai-online-shopping-improvement-areas/
Rokt. (2023). Main areas of online shopping experience artificial intelligence (AI) will likely improve as of 2023. Statista. Statista Inc.. Accessed: June 01, 2024. https://www.statista.com/statistics/1384310/ai-online-shopping-improvement-areas/
Rokt. "Main Areas of Online Shopping Experience Artificial Intelligence (Ai) Will Likely Improve as of 2023." Statista, Statista Inc., 19 Sep 2023, https://www.statista.com/statistics/1384310/ai-online-shopping-improvement-areas/
Rokt, Main areas of online shopping experience artificial intelligence (AI) will likely improve as of 2023 Statista, https://www.statista.com/statistics/1384310/ai-online-shopping-improvement-areas/ (last visited June 01, 2024)
Main areas of online shopping experience artificial intelligence (AI) will likely improve as of 2023 [Graph], Rokt, September 19, 2023. [Online]. Available: https://www.statista.com/statistics/1384310/ai-online-shopping-improvement-areas/