There is no universally agreed upon definition of what differentiates a luxury hotel from, for example, an upper upscale hotel. As hotels have started to focus not just on amenities but also the overall customer experience, the lines between different hotel tiers have become increasingly blurred. Many hotels that aren’t top of the market use the word ‘luxury’ for marketing purposes, further complicating the matter. There may also be regional differences in standards. As such, any categorization of luxury hotels is somewhat arbitrary, but will generally be designed to capture the hotels which provide the best in amenities, customer service, design and overall customer experience. As of May 2023, U.S. and Canadian hotel guests rated Waldorf Astoria Hotel as the best luxury hotel, with an overall score of 788 out of 1,000.
Highest-rated luxury hotel brands in North America as of May 2023
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Statistics
- Share of branded/non-branded hotels worldwide 2014, by region
- Brazil: number of rooms in hotel chains 2015-2018
- Hotel guests staying in Kuwait 2011-2019
- Sleeping preferences of hotel visitors from Russia as of December 2013
- Importance of guest reviews to hotel booking decisions worldwide in 2014
- Important nightstand items for hotel visitors from Russia as of December 2013
- Global regions with the best rated hotels as of the first quarter of 2014
- Bedtime rituals of hotel visitors from the U.S. as of December 2013
- Important nightstand items for hotel visitors from China as of December 2013
- Hotel ratings in North America as of the first quarter of 2014, by category
- Sleeping preferences of hotel visitors from China as of December 2013
- Importance of clearly indicated hotel classifications on review sites worldwide 2014
- Important nightstand items for hotel visitors from the U.S. as of December 2013
- Value of integrating guest reviews as part of hotel classifications worldwide 2014
- Leading upscale extended stay hotel brands for business travel in the U.S. in 2020
- Global midscale to luxury hotel openings in 2020, by region
- Leading hotel companies in Bucharest, Romania 2022, by number of employees
J.D. Power. (July 23, 2023). Highest-rated luxury hotel brands in North America as of May 2023 [Graph]. In Statista. Retrieved June 13, 2024, from https://www.statista.com/statistics/312427/highest-rated-luxury-hotel-brands-in-north-america/
J.D. Power. "Highest-rated luxury hotel brands in North America as of May 2023." Chart. July 23, 2023. Statista. Accessed June 13, 2024. https://www.statista.com/statistics/312427/highest-rated-luxury-hotel-brands-in-north-america/
J.D. Power. (2023). Highest-rated luxury hotel brands in North America as of May 2023. Statista. Statista Inc.. Accessed: June 13, 2024. https://www.statista.com/statistics/312427/highest-rated-luxury-hotel-brands-in-north-america/
J.D. Power. "Highest-rated Luxury Hotel Brands in North America as of May 2023." Statista, Statista Inc., 23 Jul 2023, https://www.statista.com/statistics/312427/highest-rated-luxury-hotel-brands-in-north-america/
J.D. Power, Highest-rated luxury hotel brands in North America as of May 2023 Statista, https://www.statista.com/statistics/312427/highest-rated-luxury-hotel-brands-in-north-america/ (last visited June 13, 2024)
Highest-rated luxury hotel brands in North America as of May 2023 [Graph], J.D. Power, July 23, 2023. [Online]. Available: https://www.statista.com/statistics/312427/highest-rated-luxury-hotel-brands-in-north-america/