Customer satisfaction with selected HVOD services in the U.S. 2022

Published by
Julia Stoll,
Mar 14, 2024
Based on a survey of consumers with ad-supported streaming service subscriptions, U.S respondents were consistently more satisfied with ad-free than ad-supported versions of streaming services as of May 2022, regardless of the service. HBO Max had the highest level of customer satisfaction among the selected services, with over 90 percent of subscribers being satisfied with both the ad-free and ad-funded option.

Share of consumers who were satisfied with selected hybrid video-on-demand (HVOD) services in the United States as of May 2022, by tier type

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Release date

August 2022

Region

United States

Survey time period

April 29 to May 4, 2022

Number of respondents

2,460 respondents

Special properties

TV Time app users and consumers of ad-supported streaming service subscriptions

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Statistics on " Hybrid video-on-demand services in the United States "

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Other statistics that may interest you Hybrid video-on-demand services in the United States

Overview

4

Revenues

6

Subscribers

7

Demographics

8

Consumer behavior

8

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Topics

Hybrid video-on-demand services in the United StatesStreaming in the United StatesOnline TV in the United StatesSubscription video-on-demand in the United StatesAd-supported video-on-demand in the United States
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