New technology challenges on sports fans' stadium experiences 2019

Published by
Christina Gough,
Feb 1, 2022
The use of new technologies is transforming the way that fans experience live sport, both inside and outside the stadium. During a December 2019 survey conducted by Capgemini, 65 percent of respondents stated that they were uncomfortable with the collection of personal data and its storage when taking part in digital experiences within the stadium. However, an average of 69 percent of sports fans worldwide stated that emerging technologies had enhanced their overall viewing experience.

Challenges of new technology on sports fans' in-stadium experience worldwide as of December 2019

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Source

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Release date

January 2020

Region

Worldwide

Survey time period

December 2019

Number of respondents

10,363*

Supplementary notes

*9,009 fans who have visited the stadium.

This question was phrased by the source as follows: "What are the challenges you face in your digital enabled experience inside the stadium?"

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