In early 2021, hoteliers in Asia, Europe, and North America, were surveyed on the main reasons why they used technology. The majority of respondents, 24 percent, stated that improving the guest experience was a main reason for using technology. Meanwhile, only five percent of respondents stated that saving time was a main reason for using technology.
Main reasons for hoteliers to use technology worldwide as of February 2021
Characteristic
Share of respondents
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Shiji Group. (June 1, 2021). Main reasons for hoteliers to use technology worldwide as of February 2021 [Graph]. In Statista. Retrieved June 18, 2024, from https://www.statista.com/statistics/1250334/key-reasons-hotels-use-technology-worldwide/
Shiji Group. "Main reasons for hoteliers to use technology worldwide as of February 2021." Chart. June 1, 2021. Statista. Accessed June 18, 2024. https://www.statista.com/statistics/1250334/key-reasons-hotels-use-technology-worldwide/
Shiji Group. (2021). Main reasons for hoteliers to use technology worldwide as of February 2021. Statista. Statista Inc.. Accessed: June 18, 2024. https://www.statista.com/statistics/1250334/key-reasons-hotels-use-technology-worldwide/
Shiji Group. "Main Reasons for Hoteliers to Use Technology Worldwide as of February 2021." Statista, Statista Inc., 1 Jun 2021, https://www.statista.com/statistics/1250334/key-reasons-hotels-use-technology-worldwide/
Shiji Group, Main reasons for hoteliers to use technology worldwide as of February 2021 Statista, https://www.statista.com/statistics/1250334/key-reasons-hotels-use-technology-worldwide/ (last visited June 18, 2024)
Main reasons for hoteliers to use technology worldwide as of February 2021 [Graph], Shiji Group, June 1, 2021. [Online]. Available: https://www.statista.com/statistics/1250334/key-reasons-hotels-use-technology-worldwide/