Number of consumer consultations on overseas purchases in Japan FY 2018-2022

Published by C. Diep, Feb 9, 2024

In the fiscal year 2022, the number of consumer affairs consultations related to overseas purchases in Japan amounted to around five thousand cases. Cross-border e-commerce was the most common form of overseas purchases for which consumers sought consultation.

Number of consumer affair consultation cases related to cross-border shopping in Japan from fiscal year 2018 to 2022 (in 1,000s)

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

August 2023

Region

Japan

Survey time period

fiscal year 2018 to 2022; the Japanese fiscal year starts on April 1 of each stated year and ends on March 31 of the following year

Special properties

excluding B2B and C2C transactions

Supplementary notes

Due to the coronavirus pandemic and the related restrictions, new applications for consultation were halted between April 10 and June 1, 2020

Cases reported to the Cross-border Consumer center Japan on cross-border e-commerce transactions and local transactions overseas.
Values have been rounded.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Customer satisfaction in Japan "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Customer satisfaction in Japan

Overview

5

Customer experience

5

Customer service

5

Satisfaction index

6

Loyalty marketing

5

Consumer troubles

5

Further Content: You might find this interesting as well

Topics

Customer satisfaction in JapanCustomer satisfaction in AustraliaRetail trade in JapanShopping behavior in JapanDigital shopping behavior in Japan
All features, all contents, at all times: Learn more about our professional solutions.

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.
Menu