additional high risk touchpoints in the customer journey included password resets, details change, ad listings, and money transfers.
As of December 2022, the attack rate for new account creations on desktop devices as a core touchpoint across the online customer journey was 12.2 percent. Additionally, payments on desktop devices had an attack rate of 3.7 percent in the same measured time frame. Logins on mobile apps had the lowest attack rate, 0.5 percent. Other, Attack rate at core touchpoints across the online customer journey as of December 2022
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LexisNexis. (May 17, 2023). Attack rate at core touchpoints across the online customer journey as of December 2022 [Graph]. In Statista. Retrieved May 21, 2024, from https://www.statista.com/statistics/1182115/attack-rate-touchpoints-online-customer-journey/
LexisNexis. "Attack rate at core touchpoints across the online customer journey as of December 2022." Chart. May 17, 2023. Statista. Accessed May 21, 2024. https://www.statista.com/statistics/1182115/attack-rate-touchpoints-online-customer-journey/
LexisNexis. (2023). Attack rate at core touchpoints across the online customer journey as of December 2022. Statista. Statista Inc.. Accessed: May 21, 2024. https://www.statista.com/statistics/1182115/attack-rate-touchpoints-online-customer-journey/
LexisNexis. "Attack Rate at Core Touchpoints across The Online Customer Journey as of December 2022." Statista, Statista Inc., 17 May 2023, https://www.statista.com/statistics/1182115/attack-rate-touchpoints-online-customer-journey/
LexisNexis, Attack rate at core touchpoints across the online customer journey as of December 2022 Statista, https://www.statista.com/statistics/1182115/attack-rate-touchpoints-online-customer-journey/ (last visited May 21, 2024)
Attack rate at core touchpoints across the online customer journey as of December 2022 [Graph], LexisNexis, May 17, 2023. [Online]. Available: https://www.statista.com/statistics/1182115/attack-rate-touchpoints-online-customer-journey/