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The most frequently asked questions
 
Premium Account
 
  • 1. As a private user, may I purchase a paid account?
    Unfortunately, this option is not available for private users. Paid accounts are available exclusively for business customers. During the purchase process, users must confirm that the purchase is for business purposes. Please note that the terms and conditions for business customers varies from those for private users.
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  • 2. How can I access to fee-based statistics?
    With a paid account, you have convenient access to fee-based Premium statistics. More information on paid accounts may be found under the menu link "Prices & Access" as well as detailed information on the features of each product.
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  • 3. Why is "Campus License" integrated into the top left of the website for me?
    Your university has enabled Statista services for the entire campus. This allows free access to all Premium statistics, if accessed over the university network. More information on the Statista campus license can be found under the page "Universities, Libraries & Education".
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  • 4. How long are the account subscriptions?
    Both the Premium and Corporate account have a duration period of 12 months. Failure to terminate the subscriptions for these accounts will result in an automatic extension of services beyond the initial 12 month time period. For additional information, please refer to the product flyers.
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Data
 
  • 5. Are the published surveys and polls fully representative?
    For details on the origin and quality of a statistic, please reference the information box located directly under the statistic. This box includes all available information on the data provided by the source.
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  • 6. Which sources does the information come from?
    The data is gathered from over 18,000 sources, including studies, scientific journals, official communications, trade reports, books, and other relevant statistical publications. You can find source and background information in the information box under a specific statistic.
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  • 7. When was the data collected?
    You can find information about the release/publication date and the period in which the data was collected in the "Statistic Information" box below the statistic itself.
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  • 8. Does the data change over time?
    For most topics, only the latest statistics are published. If you are searching for statistics on a particular time period, you may sort the results by clicking the "date" filter located directly underneath the search field. The most recent statistics will be presented first, as well as information on the content and age groups of the data (for example, Pennsylvania, ages 18-24). Additional information may be found in the "Statistic Information" box found below the statistic.
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  • 9. Where can I find detailed information about the data?
    If you require the detailed research and evaluation of a specific target group, our Research & Analysis service can provide customized, in-depth solutions and information. We will provide you with all relevant information on a target group, as well as analysis, if possible.
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  • 10. Can I find statistics on specific target groups?
    Unfortunately not. We only provide the results from surveys and studies gathered from outside sources. No separate surveys are conducted through the website itself.
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  • 11. Can I contribute to surveys through this website?
    Similar to other editorial or scientific publications (e.g. magazines, encyclopedias, compendiums), our data is first researched, evaluated, and then prepared for release; however, unlike other traditional forms of publication, we do not provide a textual description. Instead, we reproduce the data graphically. The original source of the data is provided, as well as a direct link in the case of online sources.
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  • 12. How do you proceed with the publication of data by third parties?
    As with other editorial offers is that some of researched content made available freely available, some only for paying users. If you have questions about data releases, please contact datenpartner@statista.com. "
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  • 13. Are studies first evaluated?
    Yes, for all studies, the information is first evaluated before publication.
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  • 14. Why is it noted for some questions/surveys that “Analysis has been conducted by the Department of Marketing and Media Management of the University of Hamburg” ?
    Not all studies are currently available with evaluated and analyzed results. The results of some surveys must first be calculated on the basis of primary data – for example, oversampling, which may cause some surveyed groups to be disproportionately represented. Therefore, some calculations and analysis are conducted in cooperation with the Department of Marketing and Media Management of the University of Hamburg. This cooperation ensures the quality of information according to widely-accepted and recognized scientific standards.
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Features
 
  • 15. What is the "text-to-speech" explanation located under the statistic?
    The term "text-to-speech" (TTS) refers to a software solution developed to assist visually-disabled users. This software, also available outside of our network for free, converts text into audio format which is read aloud. Our graphs automatically generate a textual interpretation of the information for this purpose.
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  • 16. What is the WebBarometer?
    The WebBarometer references other websites we find important, relevant, or worth noting.
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  • 17. Why can't I find download options for a particular statistic?
    The Statista platform allows content to be downloaded in image format (JPG), Powerpoint format, or Excel format (Premium Account required). In the box "Available Actions for This Statistic" on the top left of the screen, you may view all available download options. Regular updates are made to our download service. For recently added statistics, not all download options may be available until the files are uploaded.
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  • 18. What is Statista Q&A?
    Statista Q&A is a new platform, allowing users to ask questions and receive answers from our in-house team. It is a free service. You need only sign up for a free account to start asking questions. We will reply to you via email if we have statistics that relate to your topic.
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Statista
 
  • 19. How can I contact Statista?
    The easiest way to contact us is through our website. We carefully consider all requests and suggestions; however, please take into consideration that detailed information is not always available.
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  • 20. Can you suggest links to other sites?
    Yes. It is part of our philosophy that we want users to draw information from a variety of other interesting websites. Therefore, other websites may be found under the link "More on the Web" to allow linking to other relevant information.
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  • 21. How can I report errors or bugs?
    The integrity of data provided by Statista is assured through a dual-control process; however, if you still would like to report a mistake or error, you may contact us through our comment form.
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  • 22. Does Statista help to research data?
    Please understand that we cannot offer free assistance in researching or locating data, given the high volume of requests. If you would like further research or information, we recommend consulting our Research & Analysis service. Please note: We do not offer advice for students working or dealing with SPSS software. Such consulting would lead to the empirical evaluation of student work.
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  • 23. How can I subscribe to the Statista newsletter?
    You may sign up for the Statista newsletter, which provides users with current information on relevant markets and the Statista platform. The newsletter is distributed via email and is published in varying time intervals. You may cancel your subscription to the newsletter by logging in to your profile and selecting “Notifications” from the menu. In order to better optimize our services, we note which links are most often visited by users, an action agreed upon during the subscription for our newsletter. This information remains confidential and is not provided to third-party sources. You have the right to request the blocking or deletion of this data; however, for a full and complete deletion, the cancellation of your Statista account may be necessary.
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  • 24. How can I access Statista at college?
    At many universities, Statista access is provided for students throughout the entire campus. If your campus does not have access, please contact your university library or provide your information through a Campus Request with Statista. We will then inform your library of your interest.
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  • 25. How can I delete my account?
    In order to delete a free account, please access "Profile Management" under the menu item "Basic Account".
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  • 26. Why is it necessary to allow cookies for Statista?
    Cookies are small files that are stored on your computer when you visit a website. Cookies also help us to ensure, for instance, that you can freely switch between the pages on Statista while remaining logged in. In addition, we can offer you service functions such as the recommendation of relevant content.

    Cookies are not a security risk for you. They are, for example, not able to independently perform operations on your computer.

    If your browser is not set to allow cookies, it is not possible to register at or log in to Statista. It is therefore necessary to set the Web browser to accept cookies. In your browser's Help section, you can find instructions on how to set your browser to accept cookies.
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Search
 
  • 27. How can I find statistics on specific topics?
    Enter the desired keyword directly into the search field (for example, "inflation rate"). The search will present all results for this term. On the Markets page, you will also find a categorized overview of all topics.
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  • 28. Why are multiple statistics for the same topic shown?
    The resulting statistics are gathered from multiple sources, and as a result, many similar statistics on the same topic will be presented.
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  • 29. How can I find a specific statistic?
    You can find a specific statistic by using the search function. Simply enter a keyword into the search box, and all statistics matching this keyword will be listed. If you enter two keywords, only the statistics containing both terms will be shown.
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  • 30. How can I narrow my search further?
    You may narrow your search by using the filter functions on the right side of the search field. Examples of applicable filters may include the date of publication, region, as well as the structure and pricing of a statistic.
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Citation and Integration
 
  • 31. May I cite statistics?
    Yes, our statistics may be cited or quoted. If you would like to cite a particular statistic, simply click on "Link" next to the statistic.
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  • 32. How should statistics be cited, generally?
    It is easiest to quote or cite us directly on the internet by referencing the link to a specific statistic. Additional information on citation for scientific or educational purposes can be found here. Please note: we are not the source of the surveys or statistics, rather, the aggregator and collector of information provided by outside sources. In publications, references should always be made to the original source of the information.
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  • 33. May I use Statista charts and graphs on the internet?
    Yes, we allow the use of the diagrams and charts of free Basic statistics, as per our Terms of Use. If you use a Basic Statistic on your website, we kindly ask you to link to the original statistic on our platform. Please note that we offer a special service called "Chart of the Day", with attractive charts created specifically for news blogs and websites. Several blogs already use this service, for example, our partners Mashable, Venture Beat, and The Trenditionist.

    As a feature of the Premium Account, any information from Statista graphs may be published, particularly JPEG files which may be directly downloaded.
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  • 34. How can I link statistics?
    You can link any statistic by simply copying and pasting the website URL, regardless of the view or format. The linked website will appear exactly as how you are currently viewing it.
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  • 35. How should I cite statistics from the website in scientific texts?
    Below you can find citation recommendations for scientific texts, which are based on current international guidelines (particularly the American Psychological Association). Please note that there is currently no uniform or binding method of citation for scientific works. We therefore recommend consulting the chair of your respective department for additional information on localized guidelines. The University of Berlin also provides detailed links regarding the citation of sources in scientific works.
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  • 36. Can I integrate statistics into my blog or website?
    Yes, Statista allows the easy integration of many basic statistics into other websites. Simply copy the HTML code that is shown for the relevant statistic in order to integrate it into your website. Our standard is 660 pixels but you can customize how the statistic is displayed to suit your site by setting the width and the display size. Please note that the code must be integrated into the HTML code (not only the text) for WordPress pages and other CMS sites.
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