This survey details the responses of executives in companies that sell contact center BPO services as to the largest challenges they face. Over 59 percent of respondents stated that the biggest challenge is delivering a consistent customer experience.
What are the biggest challenges for you as contact center BPO providers?*
Executives in companies that sell Contact Center BPO services
Supplementary notes
This data relates to BPO - Business Process Outsourcing
* The source does not provide detailed information regarding the questions. The chosen wording here might therefore differ slightly from the survey.
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RiverStar. (December 30, 2011). What are the biggest challenges for you as contact center BPO providers?* [Graph]. In Statista. Retrieved September 20, 2024, from https://www.statista.com/statistics/234941/challenges-for-bpo-service-companies/
RiverStar. "What are the biggest challenges for you as contact center BPO providers?*." Chart. December 30, 2011. Statista. Accessed September 20, 2024. https://www.statista.com/statistics/234941/challenges-for-bpo-service-companies/
RiverStar. (2011). What are the biggest challenges for you as contact center BPO providers?*. Statista. Statista Inc.. Accessed: September 20, 2024. https://www.statista.com/statistics/234941/challenges-for-bpo-service-companies/
RiverStar. "What Are The Biggest Challenges for You as Contact Center Bpo Providers?*." Statista, Statista Inc., 30 Dec 2011, https://www.statista.com/statistics/234941/challenges-for-bpo-service-companies/
RiverStar, What are the biggest challenges for you as contact center BPO providers?* Statista, https://www.statista.com/statistics/234941/challenges-for-bpo-service-companies/ (last visited September 20, 2024)
What are the biggest challenges for you as contact center BPO providers?* [Graph], RiverStar, December 30, 2011. [Online]. Available: https://www.statista.com/statistics/234941/challenges-for-bpo-service-companies/