This statistic shows how consumers rate the ease of access to energy account information (bills and tariffs) in the United Kingdom (UK) in 2014, based on level of ease. 61 percent of consumers found access to account information to be easy, while 12 percent found it difficult. According to the report, those responding with "easy" to the survey question gave a score of 7 to 10, with "neither easy nor difficult" a score of 4 to 6 and with "difficult" a score of 0 to 3. The mean score among respondents amounted to 6.90, which shows the overall experience of accessing energy account information in the UK is in the "easy" range for consumers.
How easy is it to find clear information about accounts?*
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Ipsos. (May 1, 2014). How easy is it to find clear information about accounts?* [Graph]. In Statista. Retrieved April 26, 2024, from https://www.statista.com/statistics/317885/ease-of-finding-information-about-energy-accounts-in-the-united-kingdom-uk/
Ipsos. "How easy is it to find clear information about accounts?*." Chart. May 1, 2014. Statista. Accessed April 26, 2024. https://www.statista.com/statistics/317885/ease-of-finding-information-about-energy-accounts-in-the-united-kingdom-uk/
Ipsos. (2014). How easy is it to find clear information about accounts?*. Statista. Statista Inc.. Accessed: April 26, 2024. https://www.statista.com/statistics/317885/ease-of-finding-information-about-energy-accounts-in-the-united-kingdom-uk/
Ipsos. "How Easy Is It to Find Clear Information about Accounts?*." Statista, Statista Inc., 1 May 2014, https://www.statista.com/statistics/317885/ease-of-finding-information-about-energy-accounts-in-the-united-kingdom-uk/
Ipsos, How easy is it to find clear information about accounts?* Statista, https://www.statista.com/statistics/317885/ease-of-finding-information-about-energy-accounts-in-the-united-kingdom-uk/ (last visited April 26, 2024)
How easy is it to find clear information about accounts?* [Graph], Ipsos, May 1, 2014. [Online]. Available: https://www.statista.com/statistics/317885/ease-of-finding-information-about-energy-accounts-in-the-united-kingdom-uk/