Geoblocking

Geoblocking Prevalent For EU's Online Shoppers

This week, the European Union agreed to end unjustified geoblocking after a late-night session. This relates to geoblocking the online trading of goods and services. The agreement means companies will not be able to prevent customers from visiting and doing business on their website due to being resident in another EU member state. The European Commission says the new rules will boost e-commerce for the benefit of consumers and businesses who take advantage of the growing European online market.

As of last year, 63 percent of websites in the EU do not let shoppers buy from another EU country. Broken down by sector, 86 percent of electrical household appliance retailers will not sell to a shopper buying in a different member state. Among electronics and computer hardware retailers, the rate is 79 percent while in the computer game and software sector, it is 73 percent.

Description

This chart shows geoblocking on e-commerce websites in the EU by sector in 2016

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Have you ever made one or more purchases at an online shop(s) in the following continents? [Europe]
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Share of consumers who used online shopping in the past 12 months in Europe in 2022, by country
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Share of cross-border online shoppers in the European Union (EU) in 2024, by source
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Main return features preventing online shopping in selected European countries in 2022
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Share of e-commerce in total retail sales of goods in Europe in 2015, by geographic area
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Leading reasons not to make cross-border e-commerce purchases in Europe in 2025

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