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Help & FAQ
Help & FAQ
- As a private user, may I purchase a paid account?
Unfortunately, this option is not available for private users. Paid accounts are available exclusively for business customers. During the purchase process, users must confirm that the purchase is for business purposes. Please note that the terms and conditions for business customers vary from those for private users.
- How can I access fee-based statistics?
With a paid account, you have convenient access to fee-based Premium statistics. More information on paid accounts may be found under the menu link "Prices & Access" as well as detailed information on the features of each product.
- How long are the account subscriptions valid?
Both the Premium and Corporate account have a duration period of 12 months. Failure to terminate the subscriptions for these accounts will result in an automatic extension of services beyond the initial 12 month time period. For additional information, please refer to the link "Prices & Access".
- Why is "Campus License" integrated into the top left of the website for me?
Your university has enabled Statista services for the entire campus. This allows full access to all statistics and furthermore all studies and reports within the statista study database, if accessed over the university network. More information on the Statista campus license can be found under the page "Universities, Libraries & Education".
- Are the published surveys and polls fully representative?
For details on the origin and quality of a statistic, please reference the information box located directly underneath the statistic. This box includes all available information on the data provided by the source.
- Which sources does the information come from?
The data is gathered from over 18,000 sources, including studies, scientific journals, official communications, trade reports, books, and other relevant statistical publications. You can find source and background information in the information box underneath a specific statistic.
- When was the data collected?
You can find information about the release/publication date and the period in which the data was collected in the "Statistic Information" box below the statistic itself.
- Does the data change over time?
For most topics, only the latest statistics are published. If you are searching for statistics on a particular time period, you may sort the results by clicking "date of publication" in the “sort by” filter located directly underneath the search field. You may also filter using the options on the lower left of the statistic. The most recent statistics will be presented first, as well as information on the content and age groups of the data (for example, Pennsylvania, ages 18-24). Additional information may be found in the "Statistic Information" box found below the statistic.
- Where can I find detailed information about the data?
If you require the detailed research and evaluation of a specific target group, our Research & Analysis service can provide customized, in-depth solutions and information. We will provide you with all relevant information on a target group, as well as analysis, if possible.
- Can I find statistics on specific target groups?
Our statistics on specific target groups are available via the search function. We provide the results from surveys and studies gathered from external sources. Data is not compiled on specific target groups in-house. Therefore, filter functions are not available per specific dataset.
- Can I contribute to surveys through this website?
Similar to other editorial or scientific publications (e.g. magazines, encyclopedias, compendiums), our data is first researched, evaluated, and then prepared for release; however, unlike other traditional forms of publication, we do not provide a textual description. Instead, we reproduce the data graphically. The original source of the data is provided, as well as a direct link in the case of online sources.
- How do you proceed with the publication of data by third parties?
As with other editorial offers is that some of researched content is freely available, some only for paying users. If you have questions about data releases, please contact email@example.com. "
- Are studies evaluated first?
Yes, for all studies, the information is first evaluated before publication.
- Why is it noted for some questions/surveys that “Analysis has been conducted by the Department of Marketing and Media Management of the University of Hamburg” ?
Not all studies are currently available with evaluated and analyzed results. The results of some surveys must first be calculated on the basis of primary data – for example, oversampling, which may cause some surveyed groups to be disproportionately represented. Therefore, some calculations and analysis are conducted in cooperation with the Department of Marketing and Media Management of the University of Hamburg. This cooperation ensures the quality of information according to widely accepted and recognized scientific standards.
- What is the "text-to-speech" explanation located under the statistic?
The term "text-to-speech" (TTS) refers to a software solution developed to assist visually impaired users. This software, also available outside of our network for free, converts text into audio format which is read aloud. Our graphs automatically generate a textual interpretation of the information for this purpose.
- How should I formulate my password?
Passwords are more secure when they are long (at least 8 characters) and “unreadable”. An indication of optimal password design can be found on the Microsoft website. Please bear in mind that you afford yourself a higher degree of protection when you do not use the same password for different services across the network. An inportant information for our users with a registration prio to 2014: With the introduction of Statista’s new platform in December 2013, we have improved our internal password encryption. In order to ensure that your new password is secure, you will be prompted to enter a new password for Statista if you registered before that date.
- Why can't I find download options for a particular statistic?
The Statista platform allows content to be downloaded in image format (JPG), Powerpoint format or Excel format (Premium Account or Corporate Account required).
Regular updates are made to our download service. - Our download service is updated regularly.
In the box "Available Actions for This Statistic" on the top left of the screen, you may view all available download options. Regular updates are made to our download service. For recently added statistics, not all download options may be available until the files are uploaded.
- My account is no longer working. What happened?
We reserve the right to delete accounts that have not been used for a long time. Please sign up to create a new account.
- How can I contact Statista?
The easiest way to contact us is through our website. We carefully consider all requests and suggestions; however, please take into consideration that detailed information is not always available.
- How can I report errors or bugs?
The integrity of data provided by Statista is assured through a dual control process; however, if you still would like to report a mistake or error, you may contact us through our comment form.
- Does Statista help to research data?
Please understand that we cannot offer free assistance in researching or locating data, given the high volume of requests. If you would like further research or information, we recommend consulting our Research & Analysis service. Please note: We do not offer advice for students working or dealing with SPSS software. Such consulting would lead to the empirical evaluation of student work.
- How can I subscribe to the Statista newsletter?
You may sign up for the Statista newsletter, which provides users with current information on relevant markets and the Statista platform. The newsletter is distributed via email and is published in varying time intervals. You may cancel your subscription to the newsletter by logging in to your profile and selecting “Newsletter” from the menu. In order to better optimize our services, we note which links are most often visited by users, an action agreed upon during the subscription for our newsletter. This information remains confidential and is not provided to third-party sources. You have the right to request the blocking or deletion of this data; however, for a full and complete deletion, the cancellation of your Statista account may be necessary.
- How can I access Statista at college?
At many universities, Statista access is provided for students throughout the entire campus. If your campus does not have access, please contact your university library or provide your information through a Campus Request with Statista. We will then inform your library of your interest.
- How can I delete my account?
In order to delete a free account, please access "Profile Management" under the menu item "Basic Account".
- Why is it necessary to allow cookies for Statista?
Cookies are small files that are stored on your computer when you visit a website. Cookies also help us to ensure, for instance, that you can freely switch between the pages on Statista while remaining logged in. In addition, we can offer you service functions such as the recommendation of relevant content. Cookies are not a security risk for you. They are not able to independently perform operations on your computer. If your browser is not set to allow cookies, it is not possible to register or log in on Statista. It is therefore necessary to set your browser to accept cookies. You can find instructions on how to do this in your browser’s help section.
- How can I find statistics on specific topics?
Enter the desired keyword directly into the search field (for example, "inflation rate"). The search will present all results for this term. In the Markets & Topics section, you can also browse “All Topics” or “All Categories”.
- Why are multiple statistics for the same topic shown?
The resulting statistics are gathered from multiple sources, and as a result, many similar statistics on the same topic will be presented.
- How can I find a specific statistic?
You can find a specific statistic by using the search function. Simply enter a keyword into the search box, and all statistics matching this keyword will be listed. If you enter two keywords, only the statistics containing both terms will be shown.
- How can I narrow my search further?
You may narrow your search by using the filter functions on the lower left of side of the search field, or directly below it. Examples of applicable filters may include the date of publication, region as well as the category of a statistic.
Citation and Integration
- May I cite statistics?
Yes, our statistics may be cited or quoted. If you would like to cite a particular statistic, please use the URL for this statistic.
- How should statistics be cited, generally?
It is easiest to quote or cite us directly on the internet by referencing the link to a specific statistic. Additional information on citation for scientific or educational purposes is explained in the following FAQ. Please note: we are not the source of the surveys or statistics, rather, the aggregator and collector of information provided by outside sources. In publications, references should always be made to the original source of the information.
Our new citation feature for scientific customers makes referencing very easy. We offer four of the most common citation styles: APA, Chicago, Harvard and MLA.
- How can I link statistics?
You can link any statistic by simply copying and pasting the website URL, regardless of the view or format. The linked website will appear exactly as you are currently viewing it.
- May I use Statista charts and graphs on the internet?
- Can I integrate statistics into my blog or website?
Yes, Statista allows the easy integration of many basic statistics on other websites. Simply copy the HTML code that is shown for the relevant statistic in order to integrate it. Our standard is 660 pixels, but you can customize how the statistic is displayed to suit your site by setting the width and the display size. Please note that the code must be integrated into the HTML code (not only the text) for WordPress pages and other CMS sites.
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