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Top investments and tools used by UK hoteliers to attract guests

When looking to maximize occupancy, over half of UK accommodation providers (54%) stated that offering targeted discounts was the most reliable method, according to the Autumn 2023 UK Accommodation Barometer. This was followed by investments in style/aesthetics (44%). When compared with the average result from respondents across Europe, the status quo nominated listing on digital platforms (51%) as the most effective method, followed by targeted discounts (49%). In the UK, listing the property on digital platforms was the third most effective tool (42%).

The Autumn 2023 UK Accommodation Barometer is the second study of hoteliers conducted by Statista in collaboration with Booking.com, surveying 200 accommodation executives and managers from across the UK. Follow the link to download a copy.

Description

This infographic shows the leading tools and investments used by hoteliers to attract guests.

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Methods UK holidaymakers planned to use to book accommodation in 2020
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Share of holidaymakers planning to book accommodation directly with hotelier from 2007 to 2017
Distribution of hotel investment in the United Kingdom in 1st quarter 2024 and 2025, by buyer origin
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Biggest opportunities for accommodation businesses over the next six months in Europe as of March 2024
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Which of the following channels, if any, do you use for generating bookings for your business?
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Preferred methods of booking holidays in the United Kingdom as of December 2024

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