Uber

Kalanick’s Uber Exit Could Win Back 3 in 10 Ex-Users

Ride hailing company Uber is standing at the beginning of a new era in it's history. After a series of scandals over the last few months, culminating in a letter from investors asking him to leave, Travis Kalanick resigned as CEO on Wednesday. While the future of the top position and indeed the company itself is still up in the air, a new survey by Morning Consult shows that 28 percent of ex-users or those who have scaled back their usage of the app could be persuaded to return now that Kalanick has stepped down. The change that would win back the most users is the lowering of prices. Nevertheless, 14 percent say they would never return.

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This chart shows the changes to Uber which would bring back users that scaled back or stopped usage of the app as of June 2017.

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Uber's monthly active platform users worldwide, 2017-2025
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Uber quarterly gross bookings worldwide, 2016-2025
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Uber's number of rides worldwide by quarter 2017-2025
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Number of Uber One and DashPass monthly subscribers 2025
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Uber's quarterly costs worldwide 2018-2025
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Uber operating income 2017-2024

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