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Monthly users of Uber's ride-sharing app worldwide 2017-2020

In the third quarter of 2020, 78 million people used the Uber app on a monthly basis. This is a 42 increase compared to the second quarter of 2020. Uber is one of the most popular ridesharing apps in the world. Based in San Francisco, their global net revenue amounted to 14.1 billion U.S. dollars in 2019. Contributing to their revenue is the 6.9 billion rides that were delivered via the Uber app in that year. In the first half of 2020, Uber generated 26 billion U.S. dollars in gross bookings worldwide.

U.S ridesharing market

The ridesharing market has experienced a giant surge in the past couple years. The ridesharing market allows for consumers in need of a ride to instantly call for one via their smartphone and GPS satellites. This is comparable to a taxi service but is significantly cheaper. However, drivers for these apps do not hold the same licensing requirements as taxi drivers. Uber and Lyft are the two largest companies in this sector. In June 2020, Uber had 70 percent of the market, while Lyft only had 30 percent. In 2018, residents of San Francisco spent on average 110 U.S. dollars per month on Uber, compared to 89 U.S. dollars on Lyft. Consumers who made more than 75,000 U.S. dollars per year made up 53 percent of the total users who used ridesharing services as of October 2018.

Monthly number of Uber's active users worldwide from 2017 to 2020, by quarter (in millions)*

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Release date

November 2020



Survey time period

2017 to 2020

Supplementary notes

* The source defines the monthly active platform consumers (MAPC) as users who take at least one ride on Uber or buy at least one meal on Uber Eats.

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