Methodology

For the first time, Newsweek and Statista are awarding America’s Favorite Restaurant Chains in selected categories. The 2023 ranking was compiled based on the results of an independent survey among more than 4,000 customers and employees of restaurant chains in the United States. The survey ran from July to August 2022.

Survey respondents had to indicate which restaurant chains they would recommend for one of sixteen different dishes / ethnic cuisines. In a next step, they were asked to share their experiences by rating the restaurant chains regarding ten assessment criteria (e.g. taste of food, service, accessibility). All ratings were then transformed into a score value and aggregated towards a final score.

To receive an award, a restaurant chain needed to receive a minimum number of recommendations and an overall score of at least 7 out of 10. In addition, a restaurant chain was required to have at least three locations across different cities with in at leastone U.S. state.

The awarded restaurant chains received either five stars, if their final score value was above the median score of all awarded institutions, or four stars, if their score was below this threshold.

The top lists were created through an elaborate process: Participants’ responses as well as the final selection of restaurant chains in each category were carefully reviewed. Statista makes no statement about the quality of restaurant chains that are not included in the lists, and their reputation is not disputed.

For further information on the methodology please click here.

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