The global bank customer satisfaction survey
The global bank customer satisfaction survey
Statista surveyed more than 40 thousand bank customers across 23 countries worldwide to gain insight into the most important factors when choosing a bank. This Report gives in-depth insight into satisfaction levels for banking services.
Show report details
up to -30%


Check-out our five bestselling reports from 2020 and get the latest insights! All our best-sellers are free of charge for corporate account holders.

  • Social media usage worldwide
  • Electric vehicles worldwide
  • Smartphone market in China
  • Fashion eCommerce report
  • eServices Report - Online Food Delivery

Digital & Trend Reports

High-quality in-depth information on important and trending topics, such as 5G, digitalization, or artificial intelligence (AI). From cyber security, cloud computing, and robotics to e-commerce and virtual reality (VR), all significant trends are covered.

View all digital & trend reports

Industry Reports

Comprehensive data on markets and industries, including market overviews, revenues, number of employees, as well as the latest information about the state of the industries, trends, and forecasts.

View all industry reports
Fintech and the financial sector
Our top selling e-commerce reports

Company Reports

Information on all top companies in all major industries and regions with detailed company overviews and rankings, including revenue, number of employees, company value, stock price, and major competitors.

View all company reports

Consumer Reports

Overview of what consumer are thinking, featuring survey data on usage, behavior and attitudes, opinions and preferences. Get to know the customers in different countries and industries.

View all consumer reports
Corporate Flatrate

All* of our reports are included in our corporate solutions.

Compare account options

*Excluding all reports from third party content partners.

Politics & Society Reports

Detailed information about political and social topics of countries and regions, e.g. the economic situation, elections, demographics, religious affiliations, education, and health.

View all politics & society reports

Country Reports

Crucial information regarding the status quo and development of countries and regions including key economic indicators like GDP, national finance, demographics and trade figures as well as major industry players.

View all country reports


Get in touch with us. We are happy to help.

Statista Locations
ContactEsther Shaulova
Esther Shaulova
Operations Manager– Contact (United States)

Mon - Fri, 9am - 6pm (EST)

ContactZiyan Zhang
Ziyan Zhang
Customer Relations– Contact (Asia)

Mon - Fri, 11:30am - 10pm (IST)

ContactLodovica Biagi
Lodovica Biagi
Director of Operations– Contact (Europe)

Mon - Fri, 9:30am - 5pm (GMT)

ContactCatalina Rodriguez
Catalina Rodriguez
Key Account Manager - LATAM– Contact (Latin America)

Mon - Fri, 9am - 6pm (EST)