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McDonald's restaurants - American customer satisfaction index 2012

American customer satisfaction index scores of McDonald's from 2000 to 2012*

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United States; American Customer Satisfaction Index; 2000 to 2012 Source: ACSI

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This graph depicts the American customer satisfaction index scores of the U.S. limited-service restaurant chain McDonald's from 2000 to 2012. In 2006, the ACSI of McDonald's was 63.
The limited-service restaurant industry was not measured in 2004.

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<a href="http://www.statista.com/statistics/216696/mcdonalds--customer-satisfaction-in-the-us/"><img src="http://www.statista.com/graphic/1/216696/mcdonalds--customer-satisfaction-in-the-us.jpg" alt="McDonald's restaurants - American customer satisfaction index 2012" title="McDonald's restaurants - American customer satisfaction index 2012" width="660" /></a><br />You will find more statistics at <a href="http://www.statista.com">Statista</a>

Statistic Information

close Markets and sectors
Travel, Tourism & Hospitality , Dining & Accommodation

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Survey time period 2000 to 2012

Object of investigation Customer satisfaction with McDonald's

Region United States

Macroregion North-America only

Type time series

Category business company, other

Relevance 2

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Published by American Customer Satisfaction Index

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Release date June 2012

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Tags ACSI, American Customer Satisfaction Index, customer rating, customer satisfaction, customer survey, fast food, index, index values, limited-service restaurant, McDonald's, restaurant, restaurant chains, restaurant review, satisfaction, United States, USA

Top tags customer satisfaction, American Customer Satisfaction Index, limited-service restaurant, McDonald's

Markets and sectors Travel, Tourism & Hospitality, Dining & Accommodation

Further information * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
Limited Service Restaurant - Establishments whose patrons generally order or select items and pay before eating. Food and drink may be consumed on premises, taken out, or delivered to customers' locations.

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McDonald's restaurants - American customer satisfaction index 2012

American customer satisfaction index scores of McDonald's from 2000 to 2012*

Register for free and benefit from the following extras:

Travel, Tourism & Hospitality

Dining & Accommodation