Starbucks - Statistics & Facts

Starbucks - Statistics & Facts

Statistics and facts on Starbucks

The Seattle-based coffeehouse chain Starbucks was founded in 1971 as a local coffee bean roaster and retailer. It has since grown into the largest coffeehouse company in the world with more than 19,000 stores worldwide and 14.9 billion U.S. dollars in total revenues in 2013.

11,457 of all Starbucks stores are located in the United States, of which 7,049 are company-operated and 4,408 are franchised stores. Its market share in the U.S. is at about 32.6 percent. Starbucks generates about 74% of its revenue through the sale of beverages, 20% from food sales, 3% from packaged and single serve coffes sales and 3% from coffee-making equipment and other merchandise sales.

According to Scarborough Research more than 20 million people had visited a Starbucks store within the last 30 days in 2012. The American Customer Satisfaction Index, which ranks companies based on the quality of goods and services purchased, scored Starbucks a 73 on a scale of 0 to 100 (with 100 being the highest and best possible score).
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