The statistic shows the share of U.S. consumers who would interact with customer service using social media in 2015, by generation. During the survey, 81 percent of Millennials stated that they would use social media to interact with a customer service team.
Consumers in the U.S. who would interact with customer service using social media in 2015, by generation*
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Salesforce.com. (June 25, 2015). Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* [Graph]. In Statista. Retrieved May 04, 2024, from https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com. "Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* ." Chart. June 25, 2015. Statista. Accessed May 04, 2024. https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com. (2015). Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* . Statista. Statista Inc.. Accessed: May 04, 2024. https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com. "Consumers in The U.S. Who Would Interact with Customer Service Using Social Media in 2015, by Generation* ." Statista, Statista Inc., 25 Jun 2015, https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com, Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* Statista, https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/ (last visited May 04, 2024)
Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* [Graph], Salesforce.com, June 25, 2015. [Online]. Available: https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/