This statistic shows the proportion of individuals who did not purchase online due to trust concerns about receiving and returning goods, or who were concerned about complaints and redress, in France from 2006 to 2015. It reveals that five percent of French individuals did not place an order online for these reasons in 2015. In 2017 up to 2019, that figure lost two percent meaning that three percent of e-shoppers did not order anyhting online for those reasons.
Share of individuals who have not ordered goods or services over the Internet because of trust concerns about receiving or returning goods in France in 2006, 2009, 2015, 2017 and 2019*
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Eurostat. (April 15, 2020). Share of individuals who have not ordered goods or services over the Internet because of trust concerns about receiving or returning goods in France in 2006, 2009, 2015, 2017 and 2019* [Graph]. In Statista. Retrieved May 06, 2024, from https://www.statista.com/statistics/786209/e-commerce-online-orders-trust-concerns-france/
Eurostat. "Share of individuals who have not ordered goods or services over the Internet because of trust concerns about receiving or returning goods in France in 2006, 2009, 2015, 2017 and 2019*." Chart. April 15, 2020. Statista. Accessed May 06, 2024. https://www.statista.com/statistics/786209/e-commerce-online-orders-trust-concerns-france/
Eurostat. (2020). Share of individuals who have not ordered goods or services over the Internet because of trust concerns about receiving or returning goods in France in 2006, 2009, 2015, 2017 and 2019*. Statista. Statista Inc.. Accessed: May 06, 2024. https://www.statista.com/statistics/786209/e-commerce-online-orders-trust-concerns-france/
Eurostat. "Share of Individuals Who Have Not Ordered Goods or Services over The Internet Because of Trust Concerns about Receiving or Returning Goods in France in 2006, 2009, 2015, 2017 and 2019*." Statista, Statista Inc., 15 Apr 2020, https://www.statista.com/statistics/786209/e-commerce-online-orders-trust-concerns-france/
Eurostat, Share of individuals who have not ordered goods or services over the Internet because of trust concerns about receiving or returning goods in France in 2006, 2009, 2015, 2017 and 2019* Statista, https://www.statista.com/statistics/786209/e-commerce-online-orders-trust-concerns-france/ (last visited May 06, 2024)
Share of individuals who have not ordered goods or services over the Internet because of trust concerns about receiving or returning goods in France in 2006, 2009, 2015, 2017 and 2019* [Graph], Eurostat, April 15, 2020. [Online]. Available: https://www.statista.com/statistics/786209/e-commerce-online-orders-trust-concerns-france/