Trust concerns about receiving or returning items purchased online France 2006-2019

Share of individuals who have not ordered goods or services over the Internet because of trust concerns about receiving or returning goods in France in 2006, 2009, 2015, 2017 and 2019*

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Source

Release date

April 2020

Region

France

Survey time period

2006 to 2019

Supplementary notes

* Non-use in the last twelve months.

Data given are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) in households and by individuals. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level.

Data coverage corresponds to code I_NBOTH, I_NBCARD, I_NBTRCM, I_NBPSC, I_NBSR, I_NBSKL, I_NBSHAB of INDIC_IS (Information Society Indicators).

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