Leading return policies when gift shopping according to U.S. internet users 2017
This statistic presents the most important return policies when shopping for gifts according to internet users in the United States as of November 2017, by store type. For consumers shopping either digitally or in-store, the most important return policy while shopping for gifts was the guarantee that retailers provided the option of full refunds. According to the findings, 37.9 percent of respondents stated this for in-store gift purchases and 33.6 percent for digital purchases.