Experiences of abuse at work in NHS England by trust 2023

According to a survey conducted in 2023, harassment towards NHS staff is not uncommon among different Trusts in England. In 2023, around 25 percent of surveyed NHS staff had experienced some kind of harassment, bullying, or abuse at work from a patient/service user, a connection to that service user, or other members of the public. Instances of abuse were especially high in ambulance trusts. In 2023, nearly half of surveyed NHS staff within Ambulance Trusts stated to have experienced harassment, bullying, or abuse at work.

In the last 12 months, how many times have you personally experienced harassment, bullying or abuse at work from patients/service users, their relatives or other members of the public?

Type of hospital trust	Never	1-2	3-5	6-10	More than 10 times
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Release date

March 2024

More information

Region

Europe, United Kingdom (England)

Survey time period

2023

Number of respondents

707,460 respondents

Special properties

NHS staff (all NHS trusts)

Method of interview

Questionnaire

Supplementary notes

This question was phrased by the source as follows:

Q14a "In the last 12 months how many times have you personally experienced physical violence at work from patients / service users, their relatives or other members of the public?"

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