Apple Beats Competitors In Smartphone Brand Loyalty

iPhone users are more loyal to Apple than users of any other smartphone brand are. According to data from Morgan Stanley's AlphaWise tracker, which compiles sell-through data using web search analysis, 90% of iPhone users stick with the brand when purchasing another phone. Samsung, Apple's largest competitor, managed to improve its brand retention rate significantly over the past years, but still trails Apple by 13 percentage points.

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This chart shows the brand retention rate for selected smartphone vendors.

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United States: Brand preferences for smartphones from February through April 2018, by recent purchase based on loyalty
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Brand loyalty among smartphone users across India as of June 2024, by brand
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Number of iPhone users in the United States from 2012 to 2022 (in millions)
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Most popular smartphone brands in the U.S. as of September 2025
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Preferred brand for smartphone across India as of October 2024
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Likelihood to purchase smartphone brand in South Korea as of October 2024

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