Almost 3 in 10 Americans Seek Personal Advice From AI

As AI has quickly become more capable and human-like in the way it responds to questions, many people are turning to chatbots as an accessible, non-judgmental way to discuss personal issues or mental health problems. Ahead of World Mental Health Day on October 10, data suggests that millions of Americans are already using AI tools to navigate personal dilemmas and emotional challenges.

According to a recent Statista Consumer Insights survey, getting personal advice or guidance is by far the most popular AI use case related to personal concerns and mental well-being, cited by 27 percent of U.S. respondents. Meanwhile, one in five Americans reported turning to AI tools specifically to reduce stress or anxiety, and 19 percent use them to learn more about mental health.

Other common motivations include self-reflection and personal growth, talking through personal concerns, distraction and practicing mindfulness. 12 percent of respondents use chatbots to combat feelings of loneliness – a trend mirrored in the rise of AI companion apps such as Character.AI and Replika, both specifically designed to mimic human connection. While 43 percent of respondents say they do not turn to AI for mental well-being or personal topics at all, those who do largely perceive a benefit: 70 percent of AI well-being users reported finding the tools either very or somewhat helpful.