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American customer satisfaction index: U.S. limited-service restaurants 2012

 

The American customer satisfaction index scores for U.S. limited-service restaurant chains** from 2006 to 2012*

ACSI score
United States; American Customer Satisfaction Index; 2006 to 2012 Source: ACSI


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This graph depicts the American customer satisfaction index scores of U.S. limited-service restaurant chains from 2006 to 2012. In 2006, the average index score for all U.S. limited-service restaurants was 77.

Statistic Information
 
close Markets and sectors
Travel, Tourism & Hospitality , Dining & Accommodation
Survey
Survey by  Get Free Basic Account
Survey name  Get Free Basic Account
Survey time period 2006 to 2012
Object of investigation U.S. limited-service restaurants customer satisfaction
Region United States
Macroregion North-America only
Type time series
Category business company, other
Relevance 3
Release
Published by American Customer Satisfaction Index
Source link  Get Free Basic Account
Release date June 2012
Cataloging
Tags ACSI, American Customer Satisfaction Index, Arby's, Burger King, customer rating, customer satisfaction, customer survey, fast food, index, index values, Kentucky Fried Chicken, KFC, limited-service restaurant, McDonald's, Papa John's, Pizza Hut, restaurant, restaurant chains, restaurant review, satisfaction, Starbucks, Taco Bell, United States, USA
Top tags restaurant chains, customer satisfaction, American Customer Satisfaction Index, limited-service restaurant
Markets and sectors Travel, Tourism & Hospitality, Dining & Accommodation
Further information * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
** Limited Service Restaurant - Establishments whose patrons generally order or select items and pay before eating. Food and drink may be consumed on premises, taken out, or delivered to customers' locations.
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