This statistic shows the American Customer Satisfaction Index (ACSI) scores for quick service restaurant chains in the United States in 2024. In that year the U.S. quick service restaurant Chick-fil-A received an ACSI score of 83.
The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
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ACSI®. (June 30, 2024). American Customer Satisfaction Index scores for leading quick service restaurant chains in the United States in 2024, by restaurant brand [Graph]. In Statista. Retrieved October 15, 2024, from https://www.statista.com/statistics/194988/customer-satisfaction-with-us-limited-service-restaurants-since-2006/
ACSI®. "American Customer Satisfaction Index scores for leading quick service restaurant chains in the United States in 2024, by restaurant brand." Chart. June 30, 2024. Statista. Accessed October 15, 2024. https://www.statista.com/statistics/194988/customer-satisfaction-with-us-limited-service-restaurants-since-2006/
ACSI®. (2024). American Customer Satisfaction Index scores for leading quick service restaurant chains in the United States in 2024, by restaurant brand. Statista. Statista Inc.. Accessed: October 15, 2024. https://www.statista.com/statistics/194988/customer-satisfaction-with-us-limited-service-restaurants-since-2006/
ACSI®. "American Customer Satisfaction Index Scores for Leading Quick Service Restaurant Chains in The United States in 2024, by Restaurant Brand." Statista, Statista Inc., 30 Jun 2024, https://www.statista.com/statistics/194988/customer-satisfaction-with-us-limited-service-restaurants-since-2006/
ACSI®, American Customer Satisfaction Index scores for leading quick service restaurant chains in the United States in 2024, by restaurant brand Statista, https://www.statista.com/statistics/194988/customer-satisfaction-with-us-limited-service-restaurants-since-2006/ (last visited October 15, 2024)
American Customer Satisfaction Index scores for leading quick service restaurant chains in the United States in 2024, by restaurant brand [Graph], ACSI®, June 30, 2024. [Online]. Available: https://www.statista.com/statistics/194988/customer-satisfaction-with-us-limited-service-restaurants-since-2006/