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American Customer Satisfaction Index: QSRs in the U.S. 2020, by brand

American Customer Satisfaction Index scores for leading quick service restaurant chains in the United States in 2020, by restaurant brand

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Source

Release date

July 2020

Region

United States

Survey time period

2020

Supplementary notes

*The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
Date given is date accessed.

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Statistics on "Quick service restaurants in the U.S."

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