American customer satisfaction index scores of Kentucky Fried Chicken restaurants in the United States from 2000 to 2016*

This statistic shows the American customer satisfaction index scores of Kentucky Fried Chicken restaurants in the United States from 2000 to 2016. KFC's ACSI score was 78 in 2016.

The limited-service restaurant industry was not measured in 2004.

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 ACSI score
2000 65
2001 63
2002 69
2003 71
2005 69
2006 70
2007 71
2008 70
2009 69
2010 75
2011 75
2012 75
2013 81
2014 74
2015 73
2016 78
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