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When independent hotels decide to use online travel platform, they rarely settle for just one

According to a European Commission market study of European independent hotels using online travel platforms, more than two-thirds use more than one platform. A plurality of independent hotels make use of two online travel platforms, whilst 15 percent use more than three. Using online travel platforms brings a host of benefits to hoteliers, including an increase in visibility, generation of additional bookings, analytics, and performance improvement through insights. In Europe, around a quarter of overall hotel bookings are made via online travel platforms.

Description

This infographic shows that many hoteliers use multiple online travel platforms to sell their rooms.

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Which of the following travel websites or apps did you use to shop for hotels and accommodation(s)?
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Percentage distribution of hotel bookings through online travel agencies in Europe in 2019, by agency
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Which of the following travel websites or apps did you use to shop for hotels and accommodation(s)?
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Distribution of hotel overnight bookings in Europe in 2019, by channel
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When do you book a hotel on the Internet, which channels do you use?
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Share of accommodation enterprises providing online booking or reservations in the European Union (28 countries) from 2009 to 2018

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