E-Commerce
What's Important to the Online Shopper
Clear information about delivery charges before purchase is the most important single issue for online shoppers worldwide. The return process is also of value to the e-customer. Only half of consumers found the possibility to select the delivery company to be important.
Description
This chart shows the most important online shopping delivery elements for customers 2016
B2C online retail market size in Japan 2015-2024
Monthly e-commerce retail sales value in China 2025
Online retail revenue from selected product groups in Germany 2022-2024
B2C online retail ratio in Japan 2015-2024
Monthly e-commerce retail sales in Hong Kong 2023-2025
Physical goods' online retail sales growth rate China 2024, by category
Related Infographics
Any more questions?
Get in touch with us quickly and easily.
We are happy to help!
Statista Content & Design
Need infographics, animated videos, presentations, data research or social media charts?