E-Commerce
What's Important to the Online Shopper
Clear information about delivery charges before purchase is the most important single issue for online shoppers worldwide. The return process is also of value to the e-customer. Only half of consumers found the possibility to select the delivery company to be important.
Description
This chart shows the most important online shopping delivery elements for customers 2016
B2C online retail market size in Japan 2015-2024
Monthly e-commerce retail sales value in China 2026
Online retail revenue from selected product groups in Germany 2023-2025
B2C online retail ratio in Japan 2015-2024
Value of e-commerce retail Hong Kong 2025, by retail outlet
Monthly e-commerce retail sales in Hong Kong 2024-2026
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