E-Commerce
What's Important to the Online Shopper
Clear information about delivery charges before purchase is the most important single issue for online shoppers worldwide. The return process is also of value to the e-customer. Only half of consumers found the possibility to select the delivery company to be important.
Description
This chart shows the most important online shopping delivery elements for customers 2016
B2C online retail market size in Japan 2015-2024
Online retail revenue from selected product groups in Germany 2023-2025
B2C online retail ratio in Japan 2015-2024
Cross-border share of online retail in Europe 2025, by country
Value of e-commerce retail Hong Kong 2025, by retail outlet
Retail e-commerce sales in the U.S. 2000-2025
Related Infographics
Any more questions?
Get in touch with us quickly and easily.
We are happy to help!
Statista Content & Design
Need infographics, animated videos, presentations, data research or social media charts?