Tech Trust

Americans Do Not Trust Facebook with Personal Info

Americans are notoriously skeptical and distrustful of the federal government, a trend that has only worsened in recent years, so when Americans distrust an institution more than the federal government, there has been a serious breach of trust.

According to a new poll by NBC and the Wall Street Journal, more people reported not trusting Facebook with their personal information than the federal government. Six in ten respondents did not trust Facebook with their personal information, while just 35 percent of U.S. adults surveyed did not trust the federal government with their personal information. Amazon seemed to fare better than the other tech companies, with only 28 percent of respondents not trusting the company with their personal information.

Facebook has been mired in a variety scandals ranging from who they were allowing to buy election ads on their platform to how they were using users’ data, all shrouding the company in an air of suspicion in the public’s eye.

Description

This chart shows the share of respondents who do not trust select organizations with their personal information.

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Social media users in the United States on the social media apps they trust the least with their privacy and data as of April 2021
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Share of adults trusting big tech and media compared to the government in the United States as of May 2024
Share of social media users in the United States who feel that Facebook protects their privacy and data as of September 2022, by generation
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Users in the United States on the social media apps they trust the most with their privacy and data as of April 2021
Consumers who trust retailers with their personal information in the United States in 2022
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How much do you trust news that your friends and family share on Facebook?

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