Refund timelines of retailers in the U.S. 2022
In 2022, a study was conducted on U.S. retailers to examine their refund policies for customer returns. The findings revealed that a considerable portion (40 percent) of the retailers did not disclose their refund period. Moreover, nearly a quarter (23 percent) had a refund period of six to ten days, while an equal percentage provided refunds in 11 days or more. Only 14 percent of the retailers surveyed offered a refund period of five days or less.