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Telecommunications industry in Mexico - statistics & facts

Latin American telecommunication services is an industry worth 150 billion U.S. dollars, and Mexico is the region’s second largest market, preceded only by Brazil. Mexican sources estimate the value of the industry at about 516 billion pesos, or around 26 billion U.S. dollars. Of this amount, the mobile subsector contributes approximately 60 percent, pay TV 22 percent, and fixed-line telecommunication is responsible for the remaining 18 percent.

Mobile vs. fixed-line usage

In general, mobile services have a significantly higher take-up than fixed-line services. In Mexico, there are 93 mobile cellular subscriptions and 18 fixed phone subscriptions per 100 inhabitants. In the broadband segment, these figures stand at 74 and 15 percent, respectively. Both mobile and fixed-line businesses report positive growth rates in the number of subscribers. However, people in the country rarely depend on fixed-line services only, as over half of Mexican households contract solely mobile services and about 36 percent use both.
Mobile internet usage is strongly facilitated through the omnipresence of smartphones. With a population of 128 million, there are approximately 107 million smartphones in use throughout Mexico. As a consequence, the amount of mobile internet users in the North American nation has been on the rise and is anticipated to continue increasing throughout the mid 2020s.

Market leaders

Telmex is both a revenue powerhouse and the most valuable Mexican telecommunication brand. As a fixed-line phone service and broadband internet provider, Telmex’s revenues are nearly four times higher than Telefónica, the second-ranked company. The two are, however, not direct competitors because the Madrid-based Telefónica focuses on mobile phone services in Mexico, under the brand name Movistar. Among the mobile segment, Movistar concentrates over 20 percent of the market, while the Telcel is the market leader, with more than 60 percent. AT&T closes the top three players with a share of 15 percent of the Mexican mobile market.

Impact of covid-19

In the summer of 2020, over 60 percent of Mexican information and communications technology (ICT) companies reported that the COVID-19 pandemic had either little or no impact on their business. The introduction of lockdown measures, which started for Mexico in late March of that year, forced many people into home offices and homeschooling, in turn exponentially increasing the use of video conferencing tools and, inadvertently, internet traffic. Despite this fact, broadband internet download speed in the country during the lockdown period was only 2.35 percent lower than usual. In comparison, the speed fell by 37 percent in Chile and as much as 49 percent in Panama.

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Telecommunication industry in Mexico

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Mobile segment

Smartphones

Fixed-line segment

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