According to a survey on food services and cloud kitchens conducted by Rakuten Insight in Taiwan, around 37 percent of respondents stated that they would reduce ordering food online after the COVID-19 restrictions were lifted because they wanted to cut costs on food delivery. In comparison, around 12 percent of respondents stated that they had negative experiences with the food quality.
Reasons to reduce ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021
figures include only respondents who would not keep ordering online
Method of interview
Online survey
Supplementary notes
Original survey question: "After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns?
If no, why? (choose up to 3 answers that apply)"
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Rakuten Insight. (November 24, 2021). Reasons to reduce ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021 [Graph]. In Statista. Retrieved October 31, 2024, from https://www.statista.com/statistics/1282723/taiwan-reasons-to-reduce-online-food-orders-after-covid/
Rakuten Insight. "Reasons to reduce ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021." Chart. November 24, 2021. Statista. Accessed October 31, 2024. https://www.statista.com/statistics/1282723/taiwan-reasons-to-reduce-online-food-orders-after-covid/
Rakuten Insight. (2021). Reasons to reduce ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021. Statista. Statista Inc.. Accessed: October 31, 2024. https://www.statista.com/statistics/1282723/taiwan-reasons-to-reduce-online-food-orders-after-covid/
Rakuten Insight. "Reasons to Reduce Ordering from Food Delivery Apps after Covid-19 Restrictions Are Eased in Taiwan as of August 2021." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1282723/taiwan-reasons-to-reduce-online-food-orders-after-covid/
Rakuten Insight, Reasons to reduce ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021 Statista, https://www.statista.com/statistics/1282723/taiwan-reasons-to-reduce-online-food-orders-after-covid/ (last visited October 31, 2024)
Reasons to reduce ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021 [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1282723/taiwan-reasons-to-reduce-online-food-orders-after-covid/