Logistics and shipping services are an integral part of e-commerce businesses worldwide. In Italy, managers of e-commerce companies gave their insights into how satisfied they are with shipping services in 2023. The majority, more than 40 percent, were satisfied with the services and logistics, while almost 30 percent were neutral in their opinion. Only slightly more than ten percent were completely satisfied.
Share of e-commerce managers satisfied with logistics and shipping services in Italy in 2023
To produce this report, more than 500 operators with e-commerce services offered to Italian merchants were analyzed.
Direct interviews were conducted with 64 companies in nine different service vendor categories, and 87 brands and retailers.
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Casaleggio Associati. (April 18, 2023). Share of e-commerce managers satisfied with logistics and shipping services in Italy in 2023 [Graph]. In Statista. Retrieved November 10, 2024, from https://www.statista.com/statistics/1422413/italy-satisfaction-level-logistics-and-shipping-services/
Casaleggio Associati. "Share of e-commerce managers satisfied with logistics and shipping services in Italy in 2023." Chart. April 18, 2023. Statista. Accessed November 10, 2024. https://www.statista.com/statistics/1422413/italy-satisfaction-level-logistics-and-shipping-services/
Casaleggio Associati. (2023). Share of e-commerce managers satisfied with logistics and shipping services in Italy in 2023. Statista. Statista Inc.. Accessed: November 10, 2024. https://www.statista.com/statistics/1422413/italy-satisfaction-level-logistics-and-shipping-services/
Casaleggio Associati. "Share of E-commerce Managers Satisfied with Logistics and Shipping Services in Italy in 2023." Statista, Statista Inc., 18 Apr 2023, https://www.statista.com/statistics/1422413/italy-satisfaction-level-logistics-and-shipping-services/
Casaleggio Associati, Share of e-commerce managers satisfied with logistics and shipping services in Italy in 2023 Statista, https://www.statista.com/statistics/1422413/italy-satisfaction-level-logistics-and-shipping-services/ (last visited November 10, 2024)
Share of e-commerce managers satisfied with logistics and shipping services in Italy in 2023 [Graph], Casaleggio Associati, April 18, 2023. [Online]. Available: https://www.statista.com/statistics/1422413/italy-satisfaction-level-logistics-and-shipping-services/
