How Common Businesses Score On Customer Service
Where do you receive the best customer service when you run your daily errands? Gallup recently conducted a survey of customer service levels at various common businesses in the United States which people usually visit in person. Americans rate banks and pharmacies best with clothing/retail stores and fast food restaurants at the opposite end of the scale. Read more in Statista's latest Forbes feature.
Description
This chart shows the percentage of Americans considering customer service at the following...
Stores that provide the best customer experience (CX) according to consumers in the United States in 2022
Public opinion on customer service at restaurants in the United States as of March 2022
Main customer service types used on retail websites in the United States as of January 2024
Do you have a more favorable view of brands that ask for and accept customer feedback?
Do you feel the quality of customer service is getting better or worse?
Which types of companies do you think offer the highest standards of customer service?*
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