Online Doctor Consultations - Worldwide

  • Worldwide
  • In 2024, the projected revenue in the Worldwide Online Doctor Consultations market is estimated to reach US$26.29bn.
  • This market is expected to demonstrate a compound annual growth rate (CAGR 2024-2028) of 8.05%, resulting in a projected market volume of US$35.83bn by 2028.
  • The user penetration rate is expected to be 1.51% in 2024 and is projected to rise to 1.63% by 2028.
  • The average revenue per user (ARPU) is expected to be US$225.20.
  • In terms of global comparison, the majority of the revenue will be generated in the United States, with an estimated revenue of US$5,062.00m in 2024.
  • Worldwide, the demand for online doctor consultations has skyrocketed, with countries like the United States leading the way in embracing this convenient and accessible form of healthcare.

Key regions: China, France, Canada, United Kingdom, Asia

Region comparison

Analyst Opinion

The Online Doctor Consultations market is experiencing significant growth worldwide, driven by the increasing demand for convenient and accessible healthcare services.

Customer preferences:
Consumers are increasingly turning to online doctor consultations for their convenience, cost-effectiveness, and time-saving benefits. The digital fitness and well-being sub-market is witnessing a surge in popularity as individuals prioritize their health and wellness. Online doctor consultations offer a quick and efficient way to seek medical advice, especially for non-emergency issues.

Trends in the market:
In the United States, the Online Doctor Consultations market is rapidly expanding due to the widespread adoption of telemedicine services. Patients are embracing the flexibility of virtual appointments and the ability to consult with healthcare providers from the comfort of their homes. The digital treatment and care sub-market is evolving with the integration of AI-driven solutions for personalized healthcare recommendations.

Local special circumstances:
In India, the Online Doctor Consultations market is growing as the country grapples with limited healthcare infrastructure and a large population. Online platforms offer a solution to bridge the gap between patients and healthcare providers, particularly in rural areas where access to medical facilities is challenging. The government's support for telemedicine services is also fueling the market's growth in India.

Underlying macroeconomic factors:
In China, the Online Doctor Consultations market is booming due to the increasing internet penetration and tech-savvy population. The digital fitness and well-being sub-market is flourishing as urbanization and lifestyle changes drive the demand for virtual healthcare solutions. The rising middle-class population with disposable income is willing to invest in online doctor consultations for their healthcare needs.


Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market market. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.


  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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