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Estimated change in business travel services cost during COVID-19 pandemic 2020

The coronavirus pandemic hit the global business tourism industry hard as the ability to travel was limited in order to reduce the spread of the virus. As a result, according to a September 2020 survey, travel managers expected a change in the price of travel services. About six in ten surveyed travel managers believed that hotel prices will go down, while airline prices will rise. Meanwhile, over half of the respondents did not expect the price of rental cars to change.

Expected change in the price of business travel services among travel managers worldwide during the coronavirus (COVID-19) pandemic as of September 2020

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Release date

December 2020



Survey time period

September 9 to 28, 2020

Number of respondents

97 respondents

Special properties

travel managers

Method of interview

Online survey

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Statistics on "Global business travel"

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