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Most important factors affecting choice of CRM software in the U.S. 2015

Published by Statista Research Department, Jul 15, 2015
This statistic shows the top factors affecting customer relationship management (CRM) software purchasing decision according to users of CRM software in the United States in 2015. 24 percent of respondents said that functionality was an important factor in determining which CRM software to purchase.

Factors for choosing customer relationship management (CRM) software in the United States in 2015

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Release date

July 2015

Region

United States

Survey time period

2015

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