Patient satisfaction for received medical services China 2016, by type of service

This survey depicts the level of outpatient satisfaction for medical services received in China as of 2016, by type of service. During the survey, over 93 percent of the outpatients in China were satisfied with the online appointment registration service provided by hospitals.

Outpatient satisfaction levels for received medical services in China as of January 2016, by type of service

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Release date

April 2016



Survey time period

January 1, 2016

Number of respondents

84,230 respondents

Special properties

136 sample hospitals, 17,945 doctors, 18,872 nurses, 27,475 outpatients, 19,938 inpatients

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