Car purchasing experience in Europe

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Statista Dossier about the consumer experience regarding car purchases in Europe

This dossier provides an insight into consumer motivations and experiences regarding car purchases in Europe. The dossier gives an overview of the European car market, information on average research time before purchase, features prefered by consumers and opinions on electric vehicles as well as experience with dealerships.

Table of contents

  • 1. State of car market
    • EU car sales: average prices in 2013-2017, by country

    • EU car sales: average prices 2013-2017, by brand

    • New car registrations in European countries 2018

    • Leading passenger car brand in Europe H2 2018

    • YTD market share of selected car manufacturers in Europe 2019

    • Leading passenger car models in Europe H2 2018

    • Leading electric car models Europe 2018, by new registrations

    • New passenger electric vehicle market share 2011-2018

    • Europe car sales: share of diesel engines 2013-2017, by country

  • 2. Research
    • Average research time in Europe before purchasing a vehicle in 2018

    • Amount of time spent by Europeans researching possible vehicle purchases in 2018

    • Time spent by Europeans to acquire a vehicle after visiting a dealership in 2018

  • 3. Features and motor type
    • European interest in online vehicle purchasing without visiting a dealership in 2018

    • European interest in app that explains details during vehicle servicing in 2018

    • European interest in vehicles that self-diagnose and book service appointments 2018

    • Important decision making factors when purchasing a vehicle in the UK in 2017

    • Factors that would motivate consumers to purchase electric vehicles in the UK 2017

    • Factors that would motivate consumers to purchase electric vehicles in Germany 2017

    • Factors that would motivate consumers to purchase electric vehicles in France 2017

    • Factors that would motivate consumers to purchase electric vehicles in Italy 2017

    • Italy: willingness to purchase alternative vehicles 2018

    • Purchase intent of cars in Spain 2018, by type of fuel

    • Purchase intent of electric cars in Spain 2018, by range

    • Discouraging factors in purchase of electric cars in Spain 2018

    • Leading reasons to consider buying an electric car in the Netherlands 2018

    • Leading reasons not to purchase an electric car in the Netherlands 2018

    • Purchase intent of electric cars in the Netherlands 2017-2018

  • 4. Dealership experience
    • Aspects of car dealership experience most enjoyed during purchase in Belgium 2018

    • Aspects of car dealership experience least enjoyed during purchase in Belgium 2018

    • Aspects of car dealership experience most enjoyed during purchase in France 2018

    • Aspects of car dealership experience least enjoyed during purchase in France 2018

    • Aspects of car dealership experience most enjoyed during purchase in Germany 2018

    • Aspects of car dealership experience least enjoyed during purchase in Germany 2018

    • Aspects of car dealership experience most enjoyed during purchase in Italy 2018

    • Aspects of car dealership experience least enjoyed during purchase in Italy 2018

    • Aspects of car dealership experience most enjoyed during purchase in the UK 2018

    • Aspects of car dealership experience least enjoyed during purchase in the UK 2018

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