Online Doctor Consultations - France

  • France
  • The Online Doctor Consultations market in France is projected to reach a revenue of US$527.80m in 2024.
  • It is expected to exhibit an annual growth rate (CAGR 2024-2028) of 2.18%, resulting in a projected market volume of US$575.40m by 2028.
  • The user penetration rate is anticipated to be 2.77% in 2024 and is projected to increase to 2.88% by 2028.
  • The average revenue per user (ARPU) is expected to be US$289.40.
  • In comparison to other countries, in the United States is expected to generate the highest revenue in the Online Doctor Consultations market, amounting to US$5,062.00m in 2024.
  • France is experiencing a surge in demand for online doctor consultations, driven by the convenience and accessibility of digital health services.

Key regions: France, Europe, India, United States, United Kingdom

Region comparison

Analyst Opinion

The Online Doctor Consultations market in France is experiencing significant growth and development, driven by various factors influencing consumer behavior and the healthcare landscape in the country.

Customer preferences:
French consumers are increasingly embracing digital solutions for healthcare, seeking convenience and efficiency in accessing medical services. The shift towards online doctor consultations is fueled by the desire for quick and easy access to healthcare professionals, especially for non-emergency issues. The younger generation, in particular, is more inclined towards digital fitness and well-being platforms that offer personalized services and health monitoring tools.

Trends in the market:
In France, the Online Doctor Consultations market is witnessing a surge in demand for virtual healthcare services, including online doctor consultations, digital fitness, and remote monitoring solutions. The COVID-19 pandemic has accelerated the adoption of telemedicine and virtual care options, leading to a rise in the number of platforms offering these services. Companies are focusing on enhancing user experience, expanding service offerings, and ensuring data security to meet the growing needs of consumers in the digital health space.

Local special circumstances:
France has a well-established healthcare system with universal coverage, but the increasing demand for healthcare services and the aging population are putting pressure on the traditional healthcare infrastructure. Online doctor consultations provide a viable solution to improve access to healthcare services, reduce waiting times, and alleviate the burden on physical healthcare facilities. The French government is also supporting the development of telemedicine through regulatory reforms and investment in digital health initiatives.

Underlying macroeconomic factors:
The Online Doctor Consultations market in France is influenced by macroeconomic factors such as technological advancements, changing consumer behavior, and healthcare policies. The country's strong digital infrastructure, high internet penetration rates, and tech-savvy population create a favorable environment for the growth of digital health services. Economic stability, government initiatives to promote telemedicine, and increasing healthcare expenditure further contribute to the expansion of the Online Doctor Consultations market in France.


Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.


  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Demographics
  • Key Market Indicators
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