Platform-to-Consumer Delivery - Worldwide

Revenue in the Platform-to-Consumer Delivery segment is projected to reach US$208.00bn in 2022.
Revenue is expected to show an annual growth rate (CAGR 2022-2027) of 7.78%, resulting in a projected market volume of US$302.50bn by 2027.
In the Platform-to-Consumer Delivery segment, the number of users is expected to amount to 1,511.6m users by 2027.
User penetration will be 14.0% in 2022 and is expected to hit 19.0% by 2027.
The average revenue per user (ARPU) is expected to amount to US$195.20.
In global comparison, most revenue will be generated in China (US$139,900.00m in 2022).
With a projected rate of 44.9%, the user penetration in the Platform-to-Consumer Delivery segment is highest in China.

The Platform-to-Consumer Delivery market segment focuses on online delivery services that provide customers with meals from partner restaurants that do not necessarily have to offer food delivery themselves. In this case, the platform (e.g. Deliveroo) handles the delivery process.

Not included are orders by telephone, unpacked food for immediate consumption as well as non-processed or non-prepared food (e.g. HelloFresh).

in-scope

Online meal order and delivery both carried out by a platform (e.g. Deliveroo)
Note: revenue figures refer to Gross Merchandise Value (GMV)

out-of-scope

Phone orders
Meals ordered online which are directly delivered by the restaurant, no matter if ordered via a platform (e.g. Delivery Hero) or a restaurant website (e.g. Domino's)
Deliveries of non-processed or non-prepared food

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