Restaurant-to-Consumer Delivery

Revenue in the Restaurant-to-Consumer Delivery segment is projected to reach US$126.10bn in 2022.
Revenue is expected to show an annual growth rate (CAGR 2022-2026) of 8.05%, resulting in a projected market volume of US$171.90bn by 2026.
In the Restaurant-to-Consumer Delivery segment, the number of users is expected to amount to 1,659.8m users by 2026.
User penetration will be 15.4% in 2022 and is expected to hit 21.1% by 2026.
The average revenue per user (ARPU) is expected to amount to US$107.20.
In global comparison, most revenue will be generated in the United States (US$32,320.00m in 2022).
With a projected rate of 53.1%, the user penetration in the Restaurant-to-Consumer Delivery segment is highest in South Korea.

The Restaurant-to-Consumer Delivery segment includes the delivery of meals carried out directly by the restaurants. The order may be made via platforms (e.g. Delivery Hero, Just Eat) or directly through a restaurant website (e.g. Domino's)
The aggregation services collect the menus of independent restaurants and specialized delivery services. In other words, they merely lay the technical foundation for the searchability of restaurants and the processing of transactions. The restaurant itself takes care of the delivery process.

Not included are telephone orders, unpackaged food for immediate consumption and non-prepared food (e.g. HelloFresh).

in-scope

Meals ordered online which are directly delivered by the restaurant, no matter if ordered via a platform (e.g. Delivery Hero) or a restaurant website (e.g. Domino's)
Online orders that are picked up in the restaurant
Note: revenue figures refer to Gross Merchandise Value (GMV)

out-of-scope

Phone orders
Online meal order and delivery both carried out by a platform (e.g. Deliveroo)
Deliveries of non-processed or non-prepared food

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in-scope

out-of-scope

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