The eServices market in Benelux is experiencing significant growth, driven by changing customer preferences, emerging trends in the market, local special circumstances, and underlying macroeconomic factors. Customer preferences in Benelux are shifting towards digital solutions and online services. With increasing internet penetration and smartphone adoption, consumers are becoming more comfortable with using digital platforms for various transactions and services. This shift is fueled by the convenience and accessibility offered by eServices, allowing customers to access a wide range of products and services from the comfort of their homes. Additionally, the younger generation in Benelux is more tech-savvy and prefers digital channels for their daily activities, including shopping, banking, and entertainment. Trends in the eServices market in Benelux are also contributing to its development. One of the prominent trends is the rise of e-commerce, with more consumers opting to shop online for a variety of products. This trend is supported by the presence of established e-commerce platforms and the availability of secure payment gateways. Another emerging trend is the growth of online food delivery services, driven by the increasing demand for convenience and the popularity of food delivery apps. Additionally, there is a growing demand for digital entertainment services, such as streaming platforms and online gaming, as consumers seek entertainment options at home. Local special circumstances in Benelux are also influencing the development of the eServices market. The region has a high level of digital infrastructure and connectivity, enabling seamless online experiences for consumers. Furthermore, Benelux has a well-developed logistics network, facilitating efficient delivery of products ordered online. These local advantages contribute to the growth of e-commerce and online services in the region. Underlying macroeconomic factors are also playing a role in the development of the eServices market in Benelux. The region has a strong economy and high disposable income levels, which support consumer spending on eServices. Additionally, the government in Benelux is supportive of digital transformation and has implemented policies to promote the growth of the digital economy. These factors create a favorable environment for the expansion of eServices in the market. In conclusion, the eServices market in Benelux is experiencing significant growth due to changing customer preferences, emerging trends, local special circumstances, and underlying macroeconomic factors. As consumers in the region increasingly embrace digital solutions and online services, the market is expected to continue to expand in the coming years.
Data coverage:
The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.Modeling approach / Market size:
Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.Forecasts:
In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.Additional notes:
The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.
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